1.4 How Do Business Ideas Originate?
Where business ideas come from, the risk of bringing a product to market, and the design-thinking process.
Part 1 of 5 The Entrepreneur
An entrepreneur develops a new business and takes on both the risk and the possible reward. Taking on the risk is what makes a person an entrepreneur.
Ideas begin as opportunities. An opportunity is a customer problem, need or want that a business could answer. A notebook of complaints heard at the sideline is a list of opportunities.
Part 2 of 5 Where Ideas Come From
| Strategy | What it looks like | What it tells you |
|---|---|---|
| Watch and ask | Observe buyers, interview them, poll them | What people do, why they do it, and how many of them |
| Research | Market research finds gaps the market leaves; technical research asks whether it can be built | Whether the gap is real and whether you can fill it |
| Experiment | Build capabilities by trying new products and methods | Products you did not set out to make |
A town with three pizza places and none open after 10 p.m. still has an unmet need for late-night pizza.
Part 3 of 5 Risk and Reward
Our seller's idea is a pre-ordered snack box for each team at the Saturday soccer league. A new product uses up financial, physical and human resources, and nothing promises that sales will cover them. A permit, a cooler and a Saturday behind a table are spent whether or not parents buy.
| Reason | In the park |
|---|---|
| Future profit | The snack box earns more than the corridor did |
| The satisfaction of solving a problem | No more halftime scramble |
| The chance to pursue a passion | He would be at the field anyway |
Most entrepreneurs act on a mix of all three reasons. A scenario can name any one of the three, so answer with the reason the scenario names.
Part 4 of 5 Design Thinking in Three Stages
Design thinking is a repeatable process for turning a problem into a tested idea.
| Stage | How | Done when |
|---|---|---|
| 1. Validate the problem | Observe, interview, survey | The problem is real, can be stated clearly, and more than one customer has it |
| 2. Develop a solution | Brainstorming, sketching, prototyping | You have a rough early version to show |
| 3. Validate the idea | Put a minimum viable product in front of customers | Real buyers have reacted to an MVP: a sketch, a description or a model |
Seventeen of twenty parents describe the same halftime scramble, so the problem passes. He sketches three solutions: a stand, a cart and a pre-ordered box. The box fits his savings and his hours, so it becomes a cardboard prototype with a menu taped to the lid.
Part 5 of 5 The MVP and the Hypothesis
An MVP is the simplest version of the idea with only its core features; it can be a sketch, a description or a model. Minimum means the fewest features, built with full care, because a shoddy build distorts the reactions the test exists to collect.
Pair the MVP with a business hypothesis, a claim the test can reject: at least five families pre-order a box at two dollars each. Seven families pre-order, so the hypothesis holds. Two families ask for fruit, and a coach asks about a team rate. No result can reject a vague hope that people enjoy the product, so testing a vague hope gives the seller no information.
A cheap test protects an expensive commitment, for a teenager with a cardboard box and for a manufacturer with a limited batch.
Worked Examples
Testing a business hypothesis with an MVP
Judge whether an MVP result confirms or rejects a stated business hypothesis.
Before the first snack box went out, our seller wrote down a hypothesis: five families or more from this team would pre-order, each paying two dollars. Twenty parents were interviewed beforehand and seventeen described the same halftime problem. On the Saturday, seven families ordered. Decide whether both validations passed and by how much.
- Parents interviewed
- 20
- Parents reporting the halftime problem
- 17
- Hypothesis threshold
- 5 pre-orders
- Pre-order price
- $2.00
- Actual pre-orders
- 7
1. Measure the evidence for the problem
The first validation asks whether the problem is real, clearly defined, and shared by multiple customers. Seventeen of twenty parents describing the same scramble is a share of eighty-five percent.
2. State the hypothesis threshold in money
Five pre-orders at two dollars each is the minimum result that would count as a pass.
3. Compute the actual result
Seven families at two dollars each produced fourteen dollars of pre-orders on a single team on a single Saturday.
4. Compare the result with the threshold
Fourteen dollars against a ten dollar threshold clears the bar by four dollars, which is forty percent above the level the hypothesis demanded.
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Answer
Both validations pass; the MVP beat its threshold by 40 percent. Eighty-five percent of interviewed parents confirmed the problem, and seven orders against a threshold of five confirmed the idea with forty percent to spare.
Why it matters
The hypothesis was worth writing precisely because it could have failed in public. Had two families ordered, the whole lesson would have cost one Saturday and one cardboard box instead of a trailer of stock.
Key Terms
Practice Questions
6 questions. Nothing here is recorded or scored.
- Question 11.4.C.1
ChargeShelf
Leo Martin, a college sophomore, notices that students studying in the campus library constantly hunt for open power outlets. Over two weeks he interviews forty students, and thirty-one describe giving up a preferred seat to sit near an outlet. Leo sketches a rentable portable battery kiosk he starts calling ChargeShelf, builds a cardboard mock-up of the kiosk to work out its size and layout, and then writes a one-page description of the service with a two-dollar daily rental price. He shows the one-page description to fifty students and collects sign-ups from those who say they would rent a battery.
Leo's two weeks of interviews are best described as which part of an entrepreneurial design-thinking process?
- A.Brainstorming possible solutions without evaluating them.
- B.Conducting technical research on whether a kiosk can be built.
- C.Gathering evidence that many students share one problem.
- D.Collecting customer feedback on a minimum viable product.
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Answer: C
- A.
- Brainstorming generates candidate solutions, and Leo's interviews generate none. They gather evidence about a problem, which is the stage that comes before any solution is on the table.
- B.
- Misreads the target of the research. Technical research asks whether a solution can be built and delivered, and Leo's interviews stay entirely on the students' problem, with feasibility never coming up.
- C.
- Correct. The design-thinking process begins with observing, interviewing, and surveying potential customers, and the goal of that first stage is validating that a problem exists, can be clearly defined, and is experienced by multiple customers. Thirty-one of forty students describing the same seat-versus-outlet tradeoff is exactly that evidence.
- D.
- Runs the process backward. Feedback on a minimum viable product arrives at the end, after a product idea exists and is placed in front of customers, and during the interviews there was no product at all.
- Question 21.4.C.2, 1.4.C.3
Which of the following correctly classifies the cardboard mock-up and then the one-page service description, in that order?
- A.A market gap, then a business hypothesis to test.
- B.A prototype, then a minimum viable product.
- C.A minimum viable product, then a prototype.
- D.A customer survey, then a prototype model.
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Answer: B
- A.
- A market gap is an unserved need in a market, and a business hypothesis is a testable claim; both are ideas, not objects. The question asks what the two physical artifacts are, and they are stages of building: prototype, then MVP.
- B.
- Correct. A prototype is an early, simple version of the product built to explore the idea, and the cardboard mock-up exists to work out size and layout. A minimum viable product is the simplest version of the idea with only its core features, placed in front of customers for validation feedback, and an MVP may be a sketch, a description, or a model, so the one-pager qualifies.
- C.
- Swaps the pair. Classify by function: the mock-up served exploration while Leo shaped the idea, and the one-pager is the version he placed in front of fifty customers to collect evidence, which is the MVP's job even when the MVP is a page of text.
- D.
- A survey is a research instrument for asking questions, and the mock-up asks nobody anything; it is a built model for exploring the kiosk's size and layout, which makes it a prototype. The one-pager is the MVP, not a second prototype.
- Question 31.4.C.3
The sign-ups Leo collects from the fifty students best function as which of the following?
- A.A prototype test confirming the kiosk's size and layout.
- B.A survey measuring how often students give up a preferred seat.
- C.Market research identifying a gap in an unrelated market.
- D.Evidence supporting his assumption that students will pay.
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Answer: D
- A.
- The cardboard mock-up was the prototype test, and it settled questions about size and layout before any student saw it. The sign-ups come from students reacting to the service and its price, which is a different kind of evidence about a different question.
- B.
- The interviews measured how often students surrender a preferred seat, and that stage is finished. A sign-up records willingness to rent at two dollars a day, which is the claim the one-pager put on the table.
- C.
- The evidence points at Leo's own planned market, students who study in this library, and at the exact service he described. There is no unrelated market anywhere in the exercise.
- D.
- Correct. Leo's one-pager is a minimum viable product carrying a testable assumption, that students will rent batteries at two dollars a day, and the sign-ups are the initial feedback gathered on that assumption. Validation means gathering evidence, and evidence is what he now holds.
- Question 41.4.B.2, 1.4.B.1
Which of the following best explains why an entrepreneur would bring a new product to market despite the risk of losing invested resources?
- A.Careful planning can remove the chance of losing invested money.
- B.Future profits, a solved problem, or a pursued passion can repay the risk.
- C.New products reach profitability more often than they fail.
- D.Resources carry no cost until the finished product actually launches.
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Answer: B
- A.
- Research and planning narrow uncertainty, and they cannot remove it, because customers are under no obligation to buy. The financial, physical, and human resources go in before the first sale, and that is what puts them at risk.
- B.
- Correct. Three incentives justify bearing the risk: potential future profits, the satisfaction of solving a problem, and the ability to pursue a passion. Any one of them can justify the bet for a particular entrepreneur.
- C.
- No success rate is part of the reasoning, and most new products face long odds. Entrepreneurs proceed because the potential rewards can outweigh the risk, not because failure is unlikely.
- D.
- Financial, physical, and human resources are invested before launch, which is precisely what makes bringing a product to market risky. If resources cost nothing until launch, there would be little risk to explain.
- Question 51.4.C.1
An entrepreneur considering a mobile bicycle-repair service surveyed two hundred commuting cyclists. Sixty-two percent report difficulty booking a repair within the same week, forty-eight percent say they would pay extra for pickup and return service, and nine percent report difficulty finding parts online. Based on the survey data, which conclusion is best supported?
- A.A same-week repair problem affects many potential customers.
- B.Most surveyed cyclists would buy the pickup and return service.
- C.Cyclists in this market have little trouble getting timely repairs.
- D.An online parts business is the entrepreneur's strongest opening.
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Answer: A
- A.
- Correct. Sixty-two percent of two hundred cyclists reporting the same clearly defined difficulty is validation evidence: the problem exists, it is definable, and many potential customers share it. The conclusion stays inside the data and adds nothing beyond it.
- B.
- Overreaches twice. Forty-eight percent is less than half, so most is already wrong, and stated willingness is weaker evidence than an actual purchase, so would buy outruns the data even before the arithmetic.
- C.
- Sixty-two percent reporting same-week booking difficulty says the opposite: timely repairs are exactly where this market struggles.
- D.
- Inverts the findings. Nine percent is the weakest signal in the survey, and of the three results it is the one the data support least.
- Question 61.4.C.3
A startup is planning a study-scheduling app with twenty planned features. Which of the following best describes the minimum viable product the startup should test first?
- A.A lower-quality version of the finished app sold at a discount.
- B.A version held back from customers until the feature list is complete.
- C.A version containing the five features that are cheapest to build.
- D.A version with the core features that test the main problem.
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Answer: D
- A.
- The cheap-version misconception. Minimum refers to the feature count, and the MVP still has to work well enough to test the core problem honestly.
- B.
- Holding the app back until the feature list is complete is the opposite of an MVP: it spends the full build before gathering any customer evidence, which is the risk the MVP exists to avoid.
- C.
- Filters features by build cost, and the right filter is the core problem, because a cheap feature that ignores the main problem produces feedback about nothing that matters.
- D.
- Correct. The MVP is the simplest version of the product idea with only its core features, and its job is to test one question: does this solve the customers' main problem? Everything else waits until that answer comes back yes.
In a class? These questions are not recorded.
Take the same questions as a scored quiz and your teacher will see that you have finished this section.
Take the scored quiz →6 Common Mistakes on 1.4
The wrong moves students actually make on these questions, why each one is wrong, and what to do instead. Part of the practice tier.
See what is includedCED Codes
1.4.A.1 · 1.4.A.2 · 1.4.B.1 · 1.4.B.2 · 1.4.C.1 · 1.4.C.2 · 1.4.C.3